1. Preface
  2. Introduction
  3. Act I — What you stand on
    1. What a lunch in Spain taught me about digital infrastructures
    2. The Essence of Digital Infrastructures
    3. Elements of the Digital World
    4. Execution Environments
    5. Applications and Infrastructures
    6. How I Got Started in Computer Networks
    7. Cloud Computing
    8. Directories are also infrastructures
    9. Shared Services Lead to Conflicts
    10. Things Break at Scale
    11. Deployment Diagrams
    12. Promise Theory
    13. Contracts are complementary promises
  4. Act II — Why the deal was good
    1. Why we signed the cloud deal
    2. Provider Value
    3. What is the value of information?
    4. Value in Process Improvement
    5. Non-Monetary Values
    6. Games of value and power
    7. The Prisoner's Dilemma
    8. A service agreement is a set of promises
    9. Agile Requires Cloud
    10. Multiple Ways to Go Cloud
    11. Business Model Canvas for IaaS Providers
    12. Business Model Canvas for SaaS Providers
    13. Selecting Software Providers
    14. Network Neutrality: who pays the ferryman?
  5. Act III — Then the machines started promising
    1. Counting the copies: how an AI wiki helped me read my father's digital legacy
    2. Network Management Automation - the DHCP case
    3. Control Through Feedback Loops
    4. The Automation Business Case
    5. Systematically applying technology
    6. Promise to Update
    7. A Small Example of Cloud Native Development
    8. What are AI Digital Infrastructures?
    9. AI Roles and Responsibilities
    10. Example: an AI-Assisted Voicebot
  6. Act IV — Who is in charge now
    1. Technology Is Power Leverage
    2. Introduction to Power
    3. The moral necessity of talking about power
    4. Positions of Power in IT
    5. Power Flows
    6. Multiparty Promises
    7. Where the buck stops
    8. Governance over IT, an example
    9. Why Organization Size Determines Who You Trust
    10. How Software Spreads
    11. Disruptive Technologies
    12. Who made podcasting big?
    13. International Actors
    14. Digital Autonomy: the Actors
    15. Power plays between governments and big corporations
  7. Act V — Staying in control
    1. How My Site Got Hacked
    2. Introduction to Risk
    3. Who Suffers?
    4. Information Security Assets
    5. What Is Trust
    6. Control Promises
    7. Automate or Die: A Capacity Planner's Rules
    8. Retrofitting Zero Trust on an existing application: an illustration
    9. Compliance is a Risk
    10. Data, Risk, or Controls: where to start?
    11. Why lawyers need to understand cloud
    12. New skills needed
    13. Lean Risk and Economics
    14. What about AI Risks?
    15. Digital autonomy: The risks
    16. Digital autonomy: Autarky
    17. Digital autonomy: Controls
    18. A guide to digital sovereignty, autonomy, and business resilience
  8. The Journey Continues
    1. A Unified Framework

This is a living book, updated in conversation with my clients and students